
Charlene has worked in care since leaving education, bringing with her a natural passion for helping others. She joined Clinical Temps in its founding year, 2020, right in the midst of the COVID-19 pandemic, a challenging time she met with unwavering dedication, resilience and compassion. She believes that care is not something you simply learn, but something you naturally carry within you. Her family-orientated nature and strong circle of friends reflect her deep belief in building meaningful, lasting relationships. As someone people naturally turn to for support, she finds genuine joy in seeing others grow, thrive and live their best lives.
Since joining the team, Charlene has been instrumental in building Clinical Temps from the ground up. She brings extensive hands on experience, practical knowledge, and a genuine understanding of people’s needs to her role. From the outset, she has been committed to creating a supportive environment where both clients and staff feel valued. Charlene takes great care in supporting her team, ensuring they feel happy, guided on their individual journeys, and given the experience they deserve. As the company has grown, Charlene has enjoyed seeing it evolve, meeting new people, and continuing to learn along the way. She is incredibly proud of the strong relationships built and remains deeply committed to protecting the positive, people centred culture that continues to go from strength to strength.
Charlene’s passion lies in ensuring staff feel just as happy to stay and grow as she has since the very start. She is equally dedicated to making sure clients receive personalised, compassionate care that respects their individual needs and preferences, helping to make their journey as positive and empowering as possible. Through this, she supports a service that families can trust, knowing their loved ones are safe, well cared for, and genuinely valued. It is this dedication that has seen Charlene’s role naturally evolve into Customer Experience and Wellbeing Manager, a position that allows her to continue supporting both our team and the people we care for, every step of the way.